Privacy Policy

At Animalia (“we,” “us,” or “our”), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website animalia.com or make a purchase from us.

1. Information We Collect

Personal Information

When you make a purchase or create an account, we may collect:

• Name and contact information (email address, phone number, shipping and billing address)
• Payment information (processed securely through our payment providers)
• Account credentials (username and encrypted password)
• Order history and preferences
• Communications with our customer support team

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• Device information (browser type, operating system, device type)
• IP address and general location
• Pages visited and time spent on our site
• Referring website or source
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Personalize your shopping experience
• Improve our website and services
• Prevent fraud and enhance security
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate our business (payment processors, shipping carriers, email services)
• Brand Partners: When you purchase products, we may share necessary order information with the brand for fulfillment purposes
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and shopping cart
• Understand how you use our website
• Deliver relevant advertisements
• Analyze site traffic and trends

You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including SSL encryption, secure payment processing, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request data portability
• Withdraw consent where applicable

To exercise these rights, please contact us at privacy@animalia.com.

7. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it's used, the right to delete your information, and the right to opt out of the sale of your information (though we do not sell personal information).

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: